Who can use Blue Oak Counselling?


Blue Oak provides online counselling and wellbeing support for adults, children and young people. Families seeking support for someone under 18 can begin with a brief introductory discussion.

How do I start support for a child or young person?

Start with a brief enquiry or free 15-minute introductory call. We can talk about the young person’s age, what has been happening, family circumstances and the best way to begin.

Do all user-18 clients need the same parental consent process?

No. Family arrangements differ. Depending on age and circumstances, Blue Oak may need to clarify parental responsibility, separated-parent arrangements or relevant court orders before counselling begins.

What is the free 15-minute introductory call?

It is a short, no-obligation conversation about what you are looking for, any questions you have and what a helpful next step might be.

What happens in the first counselling session?

The first session usually focuses on what has brought you to counselling, what is affecting you most and what you would like to be different. For younger clients, the approach is adapted to age and may include play-based activities.

Are sessions confidential?

Counselling information is treated as private and confidential. There are legal and safety-related exceptions, which are explained clearly during intake and consent.